Verint Systems: Difference between revisions - Wikipedia
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Line 29: ==History==
Verint origins are in [[Comverse Technology]]'s Comverse Infosys business unit, which was created in 1999<ref name="1999-subs">{{cite news | url=http://pqasb.pqarchiver.com/newsday/access/42086235.html?dids=42086235:42086235&FMT=ABS&FMTS=ABS:FT | title=Comverse Technology Boasts Surge in Profits | author=Mark Harrington | agency=[[Dow Jones News Service]] | newspaper=[[Newsday]] | date=3 June 1999 | page=A52 | format=fee required}}</ref> although it was also incorporated in Delaware in February 1994 as a wholly owned subsidiary of [[Comverse Technology]].{{Dubious|date=February 2011}} Verint’s initial focus was on the commercial call recording market, which at the time was transitioning from analog tape to digital recorders. On June 7, 1999, the company unveiled its Internet Call Waiting service.<ref>{{cite web |url=https://www.lexis.com/research/retrieve?_m=050915d0ce8e0fa8d213a566a5d33546&docnum=38&_fmtstr=FULL&_startdoc=1&wchp=dGLzVzB-zSkAz&_md5=8fa0ba5b401873941efc6bbdf9b1fb26 |title= Comverse Network Systems Unveils Internet Call Waiting Service }}</ref> On August 27, 1999, the company announced the launch of Words&Pictures(TM), a pre-configured, ""plug-and-play"" quality monitoring solution for small and mid-sized call centers.<ref>{{cite web |url=http://www.thefreelibrary.com/Comverse+Infosys+Introduces+Words%26Pictures,+A+Quality+Monitoring...-a055573574 |title= Comverse Infosys Introduces Words&Pictures, A Quality Monitoring Solution for Small and Mid-Sized Call Centers | |||