Site breakages
Resolve problems when websites don’t load or function correctly.
Firefox and other browsers can't load websites
If no web browsers on your computer can load websites, it indicates a problem with your Internet connection. The article describes some troubleshooting methods.
Firefox
Firefox
Last updated: 11/26/2016
Troubleshoot issues related to add-ons
Add-ons can cause issues in Firefox. This article provides more information on how you can troubleshoot Firefox issues related to add-ons.
Firefox
Firefox
Last updated: 05/29/2021
TLS Error Reports
Firefox TLS Error Reports; what they are and why you might want to share yours.
Firefox
Firefox
Last updated: 01/20/2016
How to fix Pocket login issues
Learn how to add an exception for Pocket in Firefox, to prevent being prompted to sign in to Pocket when saving to the site.
Firefox, Pocket
Firefox, Pocket
Last updated: 10/25/2023
Problems with email and how to find help
Find out the right direction to get help using webmail in Firefox and links to support pages for popular web-based email services.
Firefox
Firefox
Last updated: 06/22/2015